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Post by donethat on Jan 15, 2009 14:36:39 GMT -5
Aaaaaaargh I have lost my data for the third time. The system doesn't recognise my username and password, nor my email address. I have had this game since the first iPhone was launched in the UK so my score was pretty decent. That it seems has all gone. I tried to regenerate my profile but I only got an error 500 from the server. I found my profile on the web site, but it isn't clear what I'm supposed to do with the info displayed. Just as an aside, why is the game twice the price in the UK than it is in the States? Donethat
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Post by donethat on Jan 15, 2009 14:46:22 GMT -5
Having now read through these postings I am very disheartened. Why can't the stats be kept on the iphone and why in f*ck do they need to match what is online.
I think I'm going to find a game that doesn't lose hours worth of playing.
It is a great game, beautifully presented, just this one MASSIVE flaw.
Donethat
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Post by Danielle Cassley on Jan 27, 2009 22:29:30 GMT -5
donethat. I have emailed you using the email you registered with the forum. I would love ot help out!
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Post by bushwhack on Jan 31, 2009 19:57:39 GMT -5
I am having issues after upgrading to AFII.... played AF with no issues and when I got a new device it would not transfer the account, which is kinda funny cause the site says my user name and password are correct. I have a device id if that can be switched from my old device to my new one that would be great.
But if I cannot play AFII with my old account, I would like to contact someone regarding getting a refund to my Paypal account. Emailed two different email addresses so far listed on this site for account issues, and have not heard from either one of them. Hopefully this can be resolved, I would hate to remove this app and give it a bad review in the app store.
Losing an account and having to start over due to switching devices would be a serious programming flaw.
Any help would be appreciated, this is the third method of communication I am now attempting to make with the developer.
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Post by Danielle Cassley on Feb 1, 2009 14:59:35 GMT -5
Hi there Bushwhack:
I am pretty sure that I fixed your problem. Look for email response to you.
Thanks Danielle
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Post by bushwhack on Feb 1, 2009 15:16:43 GMT -5
Thanks Danielle!! Yes!! The issue is resolved!! Now I can play my favorite game again!! WHOOOOOO!! I guess that paper that I am supposed to be working on is not getting done after all!!
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Post by jrowell22 on Feb 11, 2009 18:09:52 GMT -5
I have read all the threads here, and the poster "buschwacked" has (had as it was fixed) that I have. I had the original game and I played before I deployed. The storage lot that held my gear while I was deployed and I lost my belongings (including my iPhone). I have the 3G and bought AFII (as I can't find the first in the app store) and it says my email isn't unique. Is there a way you can let me use my email account again for this game? I really don't want to create another just for this. Thanks for help.
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Post by Danielle Cassley on Feb 12, 2009 11:01:36 GMT -5
jrowell22: I emailed you personally, let's see if we can fix this problem!
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Post by nothing9 on Feb 14, 2009 0:41:02 GMT -5
Hi there,
I seem to be having the same roblem as Donethat. I've had this game on my iTouch (1st gen, 16 gigs) since the beginning and recently updated to AFII. My username, password, or my email address are not recognised.
I also tried to regenerate my profile but received an error 500 from the server.
Any help would be appreciated...
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Post by txsaintbear on Feb 14, 2009 1:36:15 GMT -5
I have tried everything and am not able to get past the Character name and Email not Unique messages.
Steps: I tried to recover password. I uninstalled/ re-installed. I tried to verify info and am told they do not match. When I request password to be sent using my email, I am given my user name and password. Help!!!!
Character name: TxSaintBear Email: ddelaney@austin.rr.com UDID: ea78896529e56f0a9282930e5e17f23f95d3a11a
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Post by Danielle Cassley on Feb 14, 2009 2:18:36 GMT -5
Hey Guys,
I emailed you both, please check you emails and I will help out.
Danielle
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Post by principessa84 on Feb 15, 2009 7:40:35 GMT -5
i'm having the same problem, i'm not sure if the username is from my first or second account.I have months without playing this game..(lack of time) I hope you can fix this issue. Thanks.
character name: Geo... email: lokita2k@msn.com or geovanna.benvenuto@gmail.com serial: 8499a3bb46f650be0ba6d91ce33efad9e0571a8f
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Post by Danielle Cassley on Feb 15, 2009 17:36:33 GMT -5
Hi There,
I sent you an email and will help you from there. Thanks for posting. We really do want everyone to be happy with AF.
Danielle
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maeby
New Member
Posts: 14
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Post by maeby on Feb 20, 2009 9:26:56 GMT -5
Hi! I've had the same problem. Hadn't played in a while, want to upgrade to AFII but my account isn't being recognised! email: billiemae.kennedy@gmail.com DI: a6a3e993649c821dbe88e62ad369674212e1a288
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Post by Danielle Cassley on Feb 20, 2009 16:36:30 GMT -5
I sent an email about your account problems. Keep an eye out for it.
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