|
|
Post by pikamookie on Dec 28, 2008 13:55:47 GMT -5
Hi there,
I have AF: the Beginning II and cannot even play the game or start a new account. It correctly authenticates my profile, finds my character ect. Then it finds the correct email address and then when I try to make a password for it, it says that I need to enter a valid email address.
I can't even play the game! If I can't log in or play the game, can I at least have a refund?
|
|
|
|
Post by pikamookie on Jan 5, 2009 23:27:10 GMT -5
bump
|
|
|
|
Post by bluereverie on Jan 14, 2009 13:39:20 GMT -5
I have really loved AF since it first came out, but I can't even play the new Arena game that I PAID for. The Beggining still works fine, but when I try to log on to the Arena, I have the same problem as pikamookie. It tells me I need to enter a valid email address. The problem is that it is the only email addy I've ever used with the account, and it is correct. So I can't even get into the Arena to reset anything to see if that will help. Will someone please respond about fixing this?
|
|
|
|
Post by bluereverie on Jan 20, 2009 1:35:42 GMT -5
Has anyone else had this problem? Will an admin please answer our question?
|
|
|
|
Post by samedeal on Feb 11, 2009 19:04:52 GMT -5
Ok let me do the math, you submitted this on jan 20th...I just submitted my problem yesterday...support team hasn't gotten to you yet, so I should expect a resolution to the issue next f*cking year.
Hope your enjoying that pint my 4.99 got you down at the pub while I sit here with an unusable app.
|
|
|
|
Post by Jason Citron on Feb 12, 2009 0:18:09 GMT -5
Woah! This is not cool. Can you please e-mail help@aurorafeint.com and Danielle will help you *immediately*
I don't know how we missed this.
For lots of difficult technical reasons every device can only have one Aurora Feint game account right now. Sorry about the frustration.
|
|
|
|
Post by themadthinker on Mar 15, 2009 17:09:53 GMT -5
I have a level 42 character. Now, after a few months of inactivity, it authenticates based on my Apple ID, and asks me to proceed. On doing so I'm asked to enter my password for my email address. When I do, this error pops up:
"Email must be a valid email address"
Any idea how we can fix this?
|
|
|
|
Post by Danielle Cassley on Mar 16, 2009 2:18:52 GMT -5
themadthinker: I sent you an email and can help you there. Thanks Danielle
|
|
|
|
Post by feelingxleftxout on Apr 17, 2009 16:34:26 GMT -5
I am having the exact same problem. I can't figure out how to fix it. Any help would be greatly appreciated. Thanks.
|
|
|
|
Post by Danielle Cassley on Apr 17, 2009 16:53:16 GMT -5
I sent you an email.
|
|
|
|
Post by junefabiani on May 4, 2009 19:39:40 GMT -5
Think I'm having the same problem. Help?
|
|
|
|
Post by Danielle Cassley on May 18, 2009 12:34:16 GMT -5
|
|
|
|
Post by moonprints on May 31, 2009 19:53:20 GMT -5
I think I'm getting this error as well... noted it in the "AFII Lite" area but didn't get a response. Maybe posting here will be better? can I get some help? I've tried uninstalling/reinstalling but it didn't help...
|
|
|
|
Post by sexxychica00 on Jun 30, 2009 17:35:05 GMT -5
I keep getting the same problem it tells me "Email is not unique..." well, it's the only one I have. Please help ASAP
|
|
|
|
Post by Danielle Cassley on Jun 30, 2009 20:14:36 GMT -5
|
|
