Our Apologies for AF2 Setup Issues

[shadow99]

Thank you so much, Danielle and Jason. I now can get on the Arena and play to my hearts content. I'm so happy now. It's pretty amazing how adults can get so intent on playing a game but this game's a keeper. In fact after I got hooked on this game, I stopped playing all my other Ipod games and all my other games (PSP, DS and other games all together). It's just that GREAT!!!! You are awesome developers.

Thanks again,
Shadow99

[jfsypeck]

I bought AF2 the beginning the second it came out and I'm beyond frustrated. It keeps saying my email is not valid but it is. This is unacceptable because you should still be able to play the game. I would like my dollar back.

[mosento]

i just downloaded arena becouse i loved the beggining . it wont start . it gets to the login then it crashes once i enter password . ive uninstalled it reinstalled it several times all from the app store . Please help

[7winds]

I bought AF2 and with the latest upgrade, I was able to create new account and play the game as far as I stay in the town. But I could not summon gohsts and download things as the game told me there is no internet connection, while I connected to the internet. I can use any applications which need the internet connection except AF2. I wish the problem will solve ASAP.

[rudyhuxxxtable]

I appear to be having the same crash to home problem a lot of people are having. The game tries to authenticate and just dies.

[theslayer]

I'm having trouble. My game will not allow me to mine at all. Every time I try to mine it will exit the game. I really am starting to get mad.

[madnutter56]

My story so far. Everything was working fine until 2.3 update, which has only just appeared in my iPod's App Store, but appeared in iTunes when you released it. It got stuck on 2.0.1 for ages. Anyway, the game just crashed when I updated to 2.3, so I followed your instructions on the first page, and everything went well, until I checked my levels. On my pc (verify acc page) I got this:

While on my iPod touch (1st Gen) I get this:


I have tried re-installing the app through both iTunes and the App Store on my iPod. Is there anything anyone can do to help?

[capoc]

Cross posting this everywhere..

day 2, I can't use my account because I had to replace my ipod.

my new device ID is

f1102ead95d0683bbc3c7c3350258f5ba4cf5967, linked to a new account I made thinking I could log into the game and sync up to my proper account.

my account should be with login of [e-mail], character is capoc, level 52 with many things mastered, a lot of time spent on the game. Don't feel I should have to redo my game time and be punished because I got a new device.

[bobdobbs]

Hello.. I am unable to play.. your website won't tell me what email address is associated with my device ID. I try to enter my email address and pass word into the "Setup Account" box and it say that the email isn't unique.. its mine... (its the one associated with my forum account here).

Help.. I'd like to play

[Danielle Cassley]

bobdobbes: I sent you a quick email and we should be able to fix your problem. Hope to hear from you soon!

[madd2020]

when I installed AF arena, I keep getting a error message saying my email is unique. Please help

[Danielle Cassley]

madd2020:

I sent you an email.

[pieopah]

I have both AFII and Arena. I am trying to play Arena but am constantly told that it can't connect and to check my internet connection.

I am able to browse the web successfully, just not use Arena!

Any ideas please?

Thank you

[Danielle Cassley]

@pie: Try uninstall and reinstalling the Arena. If this doesn't help please email me at [e-mail] and I'll fix it.

Danielle