AF beginning always ask for new/transfer account

[vathek]

Hi, since some days I'm now stuck with AF the beginning because I can't play: everytime the app starts it asks me to transfer or to create a new account but it doesn't recognize my name/password nor my email.

I think there are some problems on the server.

Probably at this point I definitely lost my progresses but I don't mind, the thing I would like would be to be able to play again.
Now all I can do is to create a new account and start playing but if I exit and re-enter the app, it will ask again for a transfer/new account because it can't hold my stats.

At this point I'm planning to restore completely the iphone with the new 2.2.1 firmware but I fear the problem is elsewhere on your servers, or am I wrong?

Thanks!

[Danielle Cassley]

Vathek:

Sounds like a problem on our end. If you could email me and include the following information that would be best:

Username/Email that could be on your account
Device Identifier
Level you were at

[e-mail]
Thanks

[lee9john5welch]

Agree, Agree, Agree. This happened since the last update. All my progress and levels was gone. I tried so many times to get into my account but I was also asked to put in my Username and email address. Loved playing this game up until now. Please fix this soon otherwise many fans wont play the game. I hope Aurora 2 wont have the same problem.

[vathek]

I already sent a mail to Danielle and I'm waiting her solution. I suggest you to do the same

[vathek]

Ok! Danielle fixed my account in the server, great! Thanks

Jan 30, 2009 7:16:58 GMT -5 vathek said:

Hi, since some days I'm now stuck with AF the beginning because I can't play: everytime the app starts it asks me to transfer or to create a new account but it doesn't recognize my name/password nor my email.

I think there are some problems on the server.

Probably at this point I definitely lost my progresses but I don't mind, the thing I would like would be to be able to play again.
Now all I can do is to create a new account and start playing but if I exit and re-enter the app, it will ask again for a transfer/new account because it can't hold my stats.

At this point I'm planning to restore completely the iphone with the new 2.2.1 firmware but I fear the problem is elsewhere on your servers, or am I wrong?

Thanks!