Hanging at Creating account

[kingwill]

Before I get on to the moan I'd just like to say that this is a fantastic game. I've hardly stopped play it since it came out!

This makes the problems I'm experiencing all the more frustrating.

My problems started when I switched off the iTouch without exiting the application.

When I started it up again it crashed at the loading screen. I've looked at the threads so I'm fine with what's going on there.

My problem is two-fold. First I uninstalled and reinstalled it as the thread suggested and it is asking me to create a new account by enter my name and choosing a character again. I hope this does not mean I've lost all my data.

I don't know because the application hangs at the 'Creating account' screen and I have to uninstall and reinstall to get back to the same place where it hangs again.

My connection is good so that's not the problem.

Please help I need my daily fix!

[kingwill]

Oh well it seems to work now but I had to do a restore on the Touch!

I've lost my saved data though

[Danielle Cassley]

When these types of crashes happen you will lose the data when restoring if it has not had a chance to sync with the web.

Can you please let me know what your characters name is so that I can check to see if it ever synced?

[kingwill]

My Character is the same name as my pseudonym - kingwill.

Everything seems to be working again and I've built back passed my previous level.

The only thing still outstanding is the tools are not showing up in the game but I see you have fixed that in the update.

Any news on when we can expect that?