not able to level or get tools everythin greyedout

[carge]

hello all!

I'm having some issues where the game only allows me to mine, no tool blocks ever fall, and nothing is available in the store so that I can level up. I'm guessing that it was related to the crash bug before because it started on1001 and I thought the new patch would fix it but I still can't do jack . I have played probably 8hrs have close to 20k of crystals have about 3.5k of each element and I have yet to see a tool block fall. Am I doing something wrong or should I just give up on this darn game now? I keep telling myself just a little further I'll see something new happen soon, then an hour or two will go by ansld nothing! I've deleted and restalled multiple times did the hard reboot. I'm just extremely frustrated that I can't eve. Experience half the fun others have! All I can do is stock up on things! Any help would be greatly appreciated!

Also with the new patch I'm receiving the running low on memory message. I deleted a few games that I don't play but haven't tried it out since because the game doesn't work for me!!! aAArgh!

Please help

[scd3]

I am having EXACTLY the same issues. I was hoping the new update would solve my problem, but nothing.

[Danielle Cassley]

Hi There,

What do you mean that the tool blocks do not fall?
Can you tell me what level you are?


The memory warning is normal. We set this up to let you know that you were running out of memory (RAM). When background processes take up too much memory Aurora may get killed. This is telling you that Aurora may get killed and not to worry because we preemptively saved your game. In the future we will make additional optimizations to Aurora that will make its memory footprint smaller.

Let me know.

[scd3]

I think I was at the beginning. I saw on another post to reset my character settings and it worked.

I had reloaded the application because it was crashing on start-up. When I started I was taken to the mine and could not leave. The timer on the top was frozen and the arrow at the top left was missing. Again, resetting my character solved the problem. Thanks.

[carge]

Hello Danielle,

My character name is 'cargelock' I'm level 0. I experienced the whole crash on start up early on after downloading the game the first time and I've mined the following amounts of things so far without the ability to level up or buy things.

Crystals: 26765
Fire: 5632
Wind: 5377
Water: 5360
Moon(?): 5027
Leaf(?): 5369

I'm not sure if you could look into my account, or supply me with an amount of things above that I should start seeing tool blocks drop, or what the scenario is. All I know is other than mining I have no experience in how this game works, or how its supposed to work. I've kept playing hoping that I would get somewhere but hours and hours of playing and nothing.

Are there any steps you would suggest (that would hopefully not allow me to loose my inventory full of stuff) to fix my problem? Is there a specific way I need to uninstall Aurora Feint, so that whatever (possible) bug I'm experiencing can go away? Please let me know *is frustrated* haha, thanks for the help Danielle I greatly appreciate it!

-Jake (aka) Cargelock

[carge]

All right,

I broke down and said screw it, lets see what a fresh restart will do. And lone behold, I can play the game in its full ability now! Sux I lost all the stuff I did, but with all the lil power ups and stuff its not hard getting it back. Hope no one else is experiencing the stuff I was, hopefully it can be fixed for later versions of the game.