Account did not transfer. Beginning to Arena

[aramyth]

My character did not transfer. I clicked the option to do so and then I checked on the website to verify my account and it was displaying correctly. I used my username (not my e-mail, it wouldn't allow my e-mail) and password to log in The Arena.

When I logged in it had me enter my character name and pick an avatar again. All my stuff is reset to zero.

What's going on? Do I start over or will this be fixed?

I've talked to people in game and some said that the same happened to them while others were able to keep their characters. How is this fair? Either everyone should restart or they shouldn't. :/

Till this is fixed I'm leaving my rating on the app store to 1 star. Not that's supposed to be a threat, I am just saying.

[oracleab]

Same thing for me. But not about the rating....

[aramyth]

I can rate it how I want. Five stars down to one because it doesn't do the most important thing (to me) that's advertised.

[olimar64]

I'm having the same problem, and I didn't want to make a thread so I'm replying in this one.

Problem solve please.