help is needed with verified account

[mydals]

I purchased Arena ... have been playing Beginning.

Don't remember creating a user name or password, but was able to verify my account by using the UDID number. A screen came up with my stats, but I still can't transfer anything.

Can someone please help me?

I took a screen shot, but don't know how to add it to this post.

[mydals]

The posts say to email you with problems, but there is no email address.

I paid for this upgrade and now cannot play either Beginning or Arena ... so just how do I get my money back?

Sorry, but I am frustrated and a lot of other folks seem to be frustrated. Couldn't we please get some sort of assistance??

thanks
Judy

[photographer45]

Apparently the answer is 'no'.