Unable to Create an account

[charlemaine]

I have tried many times to create an account at the beginning of the game. It always says setup failed. Can anybody give me a hint how to do this? I'm getting tired of attempting to do this each time I play the game. (I would like to just get on with play if you know what I mean) . Help!
Thanks in advance.

Chuck

[colinvf]

I am also unable to create an account. Just updated the software but continues to give me "Username not unique" error.

[emjay45]

Same here....setup failed, setup failed, setup failed.

I finally uninstalled and reinstalled, and now everything is lost.

I've posted about setup failed in the past (might have been under photographer45 though) and don't think I've found a response. I'm rarely even checking this board anymore, because nobody ever posted a solution, or asked further questions to find out what was wrong.

Tech support seems to be totally focused on the new, profitable game.

[phoebe]

same here

[iphoner]

I just upgraded to the paid version of The Beginning, since I was having so many problems with the free version.
Now I am trying to set up an account and it keeps telling me to use a valid e-mail address. The one I used IS my valid address. Please help! It doesn't seem like I'm the only one with problems...

[darklass]

I agree it's hard to play a game you can't get any help with......before the new verisons came out... I was able at least was to play with the game...

[mfenig]

I'm having this same problem. It keeps telling me that my "username is not unique," no matter what name I put in there. I've tried putting a long string of random characters, so I'm pretty sure my usernames are not legitimately taken.

[swingerbone]

Also having the username not unique prompt here