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Post by mixmanner on Aug 9, 2008 15:17:23 GMT -5
The same thing happened to me. Is something being done about this?
My character's name is Urthrun.
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Post by pash91 on Aug 9, 2008 15:32:43 GMT -5
I lost everything too, my character's name is Ferwin. The interesting thing is, it was able to tie the character to my device, but it didn't give me everything back. I had full everything and full completion. Please help if possible
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hobs
New Member
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Post by hobs on Aug 9, 2008 16:14:52 GMT -5
ditto for me. my account was lost when I upgraded to the latest version. username was Hobs
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Post by tankready on Aug 10, 2008 19:54:56 GMT -5
the same for me, i was playing, out of the game to read a text, when going back to the game it appeared the writing, connecting to server or smthng like that, then i was able to select the fast of the game but when going to level it says i have to complete my other challenge but even with 900 crystal i wasn't able to buy any of the different challenges, that have all been reset to 0 with my level and everything else...
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Post by sweitz on Aug 10, 2008 20:05:01 GMT -5
My account went back to Novice Level 0, though I still have my individual tool/essence levels and such. Very odd...
For the record, I had upgraded to the new version, which, when I started playing, had brought me back to the beginning (Level 0, no tools/essence/inventory/etc.). So, I restored my iPhone (I had backed it up right before upgrading), which apparently brought it back to the older version (I don't know how that works, exactly, but I know the icon on my phone is for the old version, at least). Now, all of my tool/essence levels and inventory are back (and I can even choose the different speeds as if I were at a higher level), but it lists my character as Novice Level 0.
I wasn't TOO far along before this, so if this is an account-killing problem, I wouldn't be too upset to start over... however, if this is going to keep happening, it'll be difficult to keep playing...
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Post by natotx on Aug 10, 2008 21:25:58 GMT -5
happened to me too. Tried to update. Would not take. Restored to backed up iPhone. Update took. Charcter resest!?!
Character natotx...
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Post by sweitz on Aug 11, 2008 8:53:54 GMT -5
Heh, well, I'm an idiot... my character was at 0 but I didn't realize it goes to 0 with each new class... so there is novice 0, apprentice 0, journeyman 0, etc... silly me. So, my account is fine now, since I restored, BUT it did still kick me back to the beginning (no level or inventory) when I updated (and I had to restore to everything back). So, I am going to hold off on updating... for now.
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pr4wn
New Member
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Post by pr4wn on Aug 11, 2008 10:21:18 GMT -5
same thing happened to me: reset to neophyte lev 0 with no skills. my account name is pr4wn kudos to the developer for helping ppl out with this problem
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Post by eliu87 on Aug 11, 2008 17:20:35 GMT -5
Regarding your situations, I think you may have deleted the app off your phone by holding the home button to rearrange/delete apps, then deleting AF. In that case, the data is lost forever. Otherwise, probably a glitch. Wait for the next update, coming soon! Maybe it'll contain enough new features to tempt you back to AF! When I installed the new version, I had to delete the app, and reinstall it, and my account was updated just fine. I don't think what you said is correct. I didn't mean when you had to update it. I meant like when you just accidentally deleted it, because when you delete any app, a dialog box does warn you that deleting this app will delete all the data associated with it.
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Post by msh3ll on Aug 11, 2008 19:27:51 GMT -5
My account also reset to neophyte/0 after I did the updates for 2.0.1 and AF. I had deleted the app and reloaded it on a couple of occasions previously without losing all my data so why now? My character name was Shell. Can you help? I reached those levels in spite of losing tens of thousands of points when the game crashed. Help help! I have also noticed when I purchase magicbooks to solve they are not available immediately, and they are only available once if I fail to solve it the first time.
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Post by sweitz on Aug 12, 2008 16:48:42 GMT -5
I just wanted to let everyone know that I just tried to update to the newest version again, and my account was found on the server without any problems... I don't know if this means the issue has been fixed, or if it just worked for me, but there you have it.
So, good luck everyone! : )
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niloc
New Member
Posts: 3
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Post by niloc on Aug 14, 2008 1:41:45 GMT -5
Same thing happened to me I don't know what level I was on except my maximum speed was 56. I tried resetting my iPhone to factory and restoring from a backup from before this happened but same situation! I can't even start it over (which would be a bummer anyway) it seems stuck Any help would be *greatly* appreciated!
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Post by eliu87 on Aug 14, 2008 11:26:17 GMT -5
niloc: Never ever try to restore from a backup. As you may have found out, backup's don't work. When AF and other apps are deleted off your device, all the game data and save data are permanently erased.
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niloc
New Member
Posts: 3
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Post by niloc on Aug 14, 2008 18:52:50 GMT -5
niloc: Never ever try to restore from a backup. As you may have found out, backup's don't work. When AF and other apps are deleted off your device, all the game data and save data are permanently erased. Arg I tried everything else I could think of. Now that I've been told what not to do, any suggestions? If character info is on server why didn't it come back? Also restoring from backup is (unfortunately) something that I've had to do before and I imagine I'm not the only one in that regard. Edit: Also it knew my character name already after reloading from backup, still can't use game.
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Post by eliu87 on Aug 14, 2008 20:00:37 GMT -5
niloc: Currently, the only thing you can do is connect to the internet and play AF. Sometimes accounts come back, sometimes they don't. (I'd say the success rate is maybe 10%) The odds are slim, however, that's your only hope of getting your account back.
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